Browse, edit, and move Jira Cloud issues without leaving BB, and let agents change Jira only after you approve. Switch between a grouped list and a status board, and drag a card to move an issue through its workflow. Agents can search, create, edit, transition, comment on, assign, and delete issues, and each kind of change asks first unless you set it to always allow. Link a BB project to its Jira projects so that project's chats search only those issues, and Send to agent opens the chat in the linked project. Requires a Jira Cloud site and an Atlassian API token; Jira Server and Data Center are not supported.
Overview
View sourceWhat you get
- A Jira page with saved views for issues assigned to you, reported by you, and recently updated. Narrow by project, assignee (including unassigned), or text, or write JQL directly.
- A List grouped by In progress, To do, and Done, or a Board with one column per workflow status. Drag a card to another column to move the issue; a move the workflow does not allow snaps back with the reason.
- An issue view where you edit the title, description, status, assignee, priority, labels, and comments in place. Deleting asks for confirmation.
- The same browser as a thread side panel, and
@mentions that attach an issue's current state to a message.
Agents
Agents get tools to search, read, create, edit, transition, comment on, assign, and delete issues. Descriptions and comments are written in Markdown and converted to Jira's format.
Every kind of change asks first by default. Create, edit, status, comment, assignee, and delete each have their own setting, Ask every time or Always allow, and the approval card in the thread can switch one to Always allow. A declined or timed-out approval sends nothing to Jira. Your own edits on the Jira page never ask.
Project links
Link a BB project to one or more Jira projects. In that project's chats, agent
searches, @ mentions, and the side panel stay within the linked projects, and
a separate tool still searches all of Jira when you ask about something else.
Send to agent starts a chat in the BB project linked to the issue's Jira project. When none is linked, pick a project and link it in the same step.
Requirements
Jira Cloud only; Jira Server and Data Center are not supported. Enter your site
(for example acme.atlassian.net), your Atlassian account email, and an API
token from id.atlassian.com under Security, API tokens. The token is stored as a
secret on the BB server and used only for Jira's REST API. The plugin acts with
that account's Jira permissions.
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